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    Welcome to Areaforte.it site (the "Site"), the official online shop of Forte Calzaturificio Foresi & Felici snc

    The products on sale on Areaforte.it are sold and invoiced by Forte Calzaturificio Foresi & Felici snc, based in Via Guazzetti, 228-63812 Montegranaro (FM), a company registered at the Chamber of Commerce of Fermo to n. REA 69462 of the Companies Register, VAT n. 00136210440.

    For any information about orders, shipments and, more generally, to the acquired, you can contact the customer care Areaforte.it at the following addresses.

    Email customer service: customercare@areaforte.it.

    Customer service telephone number: (+39) 0734.890021

    Monday to Friday from 8.30 to 12.30 and from 14.30 to 18.00 (Hours of Rome / Paris / Berlin: GMT +1)

    GENERAL CONDITIONS OF SALE

    Art. 1 – Accettazione delle condizioni generali di vendita e conclusione del contratto

    The contract between Calzaturificio Forte Foresi & Felici snc (hereinafter "Area Forte") and the Customer (ie the subject, natural person who makes the purchase on the site, not related to his trade, business or profession) must It is concluded with the acceptance, even partial, by Area Forte. In the case of non-acceptance, Forte Area will give in any case immediately notify the Customer.

    By placing an order in the prescribed manner, according to this order form on the Website (hereinafter the ' "Order"), you represent that you have read all information provided to him during the purchase procedure and accept these general conditions (hereinafter the "conditions").

    These Conditions can be printed or saved in a durable medium, in accordance with the provisions of art. 12 of Legislative Decree no. 70/2003 and art. 51 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014.

    Art. 2 – How to Buy

    The products offered for sale by Forte Area are only those present on the Area Forte site at the time the Order, as described in the relevant information sheets.

    It is in any case understood that the images accompanying the description of a product are for informational purposes only and may not be fully representative of its features but differ eg. color and size (also in the browser right, and the monitor used for access to the Website and image display).

    The customer to place an order will have to fill in every part its present form on the website and submit the same after carefully viewed the conditions, and the characteristics of the product and / or products you intend to buy. The customer must also submit a claim to Area Forte, where the desires, the issuance of the purchase tax bill, according to art. 22 Presidential Decree n. 633/1972.

    The correct receipt of the Order is confirmed by Forte Area through an e-mail, sent to the email address supplied by the customer. This confirmation message will report summarizes the terms of purchase, as required by the applicable regulations, as well as data entered by the Client in the Order, so that they may verify the same and possibly communicate without delay the necessary corrections of erroneous data.

    Art. 3 – Prices and Payment

    Prices shown on the website are inclusive of taxes and VAT. Any shipping costs or payment costs are in any case disclosed in advance to the customer through the site or these Terms.

    The following payment options are available:

    PayPal

    For payment it can be used by the customer the Paypal circuit according to the specifications of the same mode

    Credit card

    In cases of purchase of goods with payment by Credit Card mode, the transaction will take place through the secure server Paypal or other secure server chosen from Forte Area. Under no circumstances and in no payment being Forte area will be able to know the information about the credit card of the customer, transmitted via secure connection directly to the bank that handles the transaction. No archive of Area Forte retain such information and therefore in no way Forte area will be liable for any fraudulent or illegal use of credit cards by a third party upon payment.

    Art. 4 – Delivery of products and related expenses

    Products purchased will be delivered to the address indicated by the Customer in the Order by the deadlines specified in the acceptance of the Order site by cost Forte Area specifically indicated in the Site before the Order. When activated, Forte Area reserves the right to accept or decline requests for deliveries outside the Italian or European borders. In any case, for deliveries to be performed outside the Italian borders, the shipping costs and delivery times may vary.

    With regard to deliveries required in non-EU countries, if any import customs charges will be borne by the recipient. It therefore invites the customer requested to contact the customs authorities in your country to check the costs and any import limits.

    The delivery times indicated by Forte Area should be considered as purely indicative and delayed with respect to the same, or any delivery made with subsequent split shipments do not legitimize the Customer to refuse the same delivery and to request reparations or compensation.

     Upon delivery of the products, the customer is required to check:

    • that the number of boxes is the same as indicated in the transport document.
    • the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).

    Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately detected by affixing a specific indication on the delivery of the product to riconsegnarsi to the carrier.

    Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, in the manner provided herein.

    Art. 5 – Right of withdrawal

    Under Article. 52 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014, the customer can withdraw from the conditions, and therefore the purchase contract for any reason, without giving reasons and without penalty, within 14 (fourteen) working days from the date of receipt of goods.

    To exercise the right of withdrawal referred to in Article 5.1 must send Area Forte a notice to that effect, within the terms indicated, by email to customercare@areaforte.it.

    IIn case of withdrawal, the customer must send back within 14 (fourteen) days from the withdrawal itself, to the following address:

    Forte Calzaturificio di Foresi & Felici snc Via Guazzetti, 228 - 63812 Montegranaro (FM) Italia.

    The return for residents in Italy is free, it costs € 10 in Europe and 20 € for the United States.

    The goods must be returned intact, complete with all its parts and in original packaging (envelopes and packages), preserved and possibly used for the time necessary to establish and verify the nature, characteristics and size, in the normal care, without there any signs of wear or dirt, in compliance with the following conditions:

    • the right of withdrawal will apply to the product purchased in its entirety; It is in fact not possible to exercise only on the withdrawal of the product (ex .: accessories, decorative objects, etc ...);
    • because the withdrawal is possible, the product must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: labels, tags, seals, etc ...);
    • The shipment, until the certificate of receipt in the warehouse indicated by Forte Calzaturificio Foresi & Felici snc, is under the responsibility of the customer;
    • if the goods are damaged during transport, Forte Calzaturificio Foresi & Felici snc will inform the customer, to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement; the product will then be made available to the customer, while canceling the request for withdrawal;
    • Forte Calzaturificio Foresi & Felici snc will not respond in any way for damage, theft, loss occurring during or in any case depending on the shipping for the return.

    Forte Calzaturificio Foresi & Felici snc will refund the customer the full amount already paid, within 14 (fourteen) days from the withdrawal, by transfer of the amount charged, using the same means of payment used by the customer for the initial transaction, unless otherwise agreed. In any case the customer does not incur any fees as a result of the repayment. Forte area will suspend redemption until the receipt of the product returned or until such time as the Customer demonstrates that it has successfully returned the product, whichever comes first.

    In any case, the customer will lose the right of withdrawal in cases where Forte Calzaturificio Foresi & Felici snc is established that:

    • the returned product and / or its accessories, and / or its packaging are not broken;
    • the product is missing its outer and / or internal packaging;
    • the product is missing when the integral elements the same and / or accessories (such. Ex. fasteners, laces, buckles, etc.).

    In case of forfeiture of the right of withdrawal, Forte Calzaturificio Foresi & Felici snc will return to sender the item purchased, charging the shipping charges and, if already repaid, the product price.

    Art. 6 – Guarantees

    All products sold by Forte Calzaturificio Foresi & Felici snc are covered by the warranty of 24 (twenty four) months for lack of conformity, in accordance with Title III of D.Lg. 206/2005. To use the warranty, the customer will keep the invoice or receipt of payment, together with the transport document.

    The warranty for lack of conformity will apply as long as their product has been used correctly, respecting its intended use and as provided in the operating and cleaning instructions in and / or with the product.

    In the event that, for whatever reason, Forte Calzaturificio Foresi & Felici snc is unable to make the customer a product warranty (repaired or replaced), or if the repair or replacement were, also because of the value of the product, overly burdensome, Forte Calzaturificio Foresi & Felici snc can proceed with the appropriate reduction of the price paid, that is to refund the entire amount paid by the contract.

    In cases where the application of safeguards providing for the return of the product, the same must be returned by Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessories).

    Art. 7 – Complaints and requests for information

    Any complaint or information request can be directed to Forte Calzaturificio Foresi & Felici snc at the following addresses.

    Email customer service: customercare@areaforte.it

    Customer service telephone number:: (+39) 0734.890021

    Art. 8 – Privacy

    Personal data collected by placing your Order will be processed by Forte Calzaturificio Foresi & Felici snc only to meet the expressed demands of the customer, in accordance with Decree no. 196/2003 and the information privacy on the site. Any further treatments will be made only with the express consent of the customer.

    Art. 9 – Applicable law

    The contract of sale under these conditions, and its execution, and governed by Italian law, with the non-application of the conflict rules and the UN Convention for the International Sale of Goods. For the settlement of related disputes will be settled by the Court of the city of residence of the customer.

    Art. 10 – Copyright

    Trademarks, logos and other distinctive signs on the site belong to their respective owners. And 'it is forbidden the use of trademarks, logos and other distinctive signs including reproduction on other websites by unauthorized third parties. The website contents are protected by copyright (texts, images and graphics).

    Art. 11 – Agreement

    The contract supersedes all prior agreements, arrangements and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, along with the order, the general conditions relating to the use of the site and the conditions relating to the registration service. Any change or modification of the contract must be accepted in writing by both parties.

    Art. 12 – Comunicazioni

    Tutte le comunicazioni tra le parti dovranno essere effettuate per iscritto e inviate all’indirizzo dell’altra parte indicato nel contratto e nell’ordine. Si intendono inviate per iscritto anche le comunicazioni trasmesse all’indirizzo di posta elettronica dell’altra parte, indicato sul sito e nell’ordine.

    Le comunicazioni relative alla validità o all’esistenza del presente accordo dovranno essere esclusivamente consegnate a mano o inviate a mezzo di lettera Raccomandata con Avviso di Ricevimento.

    Art. 13 – Lingua

    Il contratto di vendita è redatto in due versioni: italiano e inglese (quando sarà attiva la sezione in lingua inglese del Sito). In caso di difformità nella traduzione prevarrà la versione in lingua italiana.