Welcome to Areaforte.it site (hereinafter the "Site"), the official online shop of AREA FORTE srl.
The products on sale on Areaforte.it are sold and invoiced by Area Forte srl, based in Via Guazzetti, 228- 63812 Montegranaro (FM), a company registered at the Chamber of Commerce of Fermo to n. REA FM-278261 of the Companies Register, VAT n. 02471430443.
For any information about orders, shipments and, more generally, to the acquired, you can contact the customer care Areaforte.it at the following addresses.
Email customer service: firstname.lastname@example.org.
Customer service telephone number: (+39) 0734.890021
Monday to Friday from 8.30 to 12.30 and from 14.30 to 18.00 (Hours of Rome / Paris / Berlin: GMT +1)
GENERAL CONDITIONS OF SALE
Art. 1 – Accettazione delle condizioni generali di vendita e conclusione del contratto
The contract between Area Forte srl and the Customer (ie the subject, the natural person who makes the purchase on the site, not related to his trade, business, or profession) must be concluded with the acceptance, even partial, by Area Forte. In the case of non-acceptance, Area Forte will in any case immediately notify the Customer.
By placing an order in the prescribed manner, according to this order form on the Website (hereinafter the ' "Order"), you represent that you have read all information provided to him during the purchase procedure and accept these general conditions (hereinafter the "Conditions").
These Conditions can be printed or saved in a durable medium, in accordance with the provisions of art. 12 of Legislative Decree no. 70/2003 and art. 51 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014.
Art. 2 – How to Buy
The products offered for sale by Area Forte are only those present on the Area Forte site at the time of the Order, as described in the relevant information sheets.
It is in any case understood that the images accompanying the description of a product are for informational purposes only and may not be fully representative of its features but differ eg. in color and size (also in the browser right, and the monitor used for access to the Website and image display).
The customer to place an order will have to fill in every part of its present form on the website and submit the same after carefully viewing the conditions, and the characteristics of the product and/or products you intend to buy. The customer must also submit a claim to Area Forte, where the desires, the issuance of the purchase tax bill, according to art. 22 Presidential Decree n. 633/1972.
The correct receipt of the Order is confirmed by Area Forte through an e-mail, sent to the email address supplied by the customer. This confirmation message will report and summarize the terms of purchase, as required by the applicable regulations, as well as data entered by the Client in the Order, so that they may verify the same and possibly communicate without delay the necessary corrections of erroneous data.
Art. 3 – Prices and Payment
Prices shown on the website are inclusive of taxes and VAT. Any shipping costs or payment costs are in any case disclosed in advance to the customer through the site or these Terms.
The following payment options are available:
Can be used by the customer for payment through the Paypal circuit according to the specifications of the same mode
In cases of purchase of goods with payment by Credit Card mode, the transaction will take place through the secure server Paypal or another secure server chosen from Area Forte. Under no circumstances and in no payment Forte area will be able to know the information about the credit card of the customer, transmitted via secure connection directly to the bank that handles the transaction. No archive of Area Forte will retain such information and therefore in no way Area Forte will be liable for any fraudulent or illegal use of credit cards by a third party upon payment.
Art. 4 – Delivery of products and related expenses
Products purchased will be delivered to the address indicated by the Customer in the Order by the deadlines specified in the acceptance of the Order site by cost Area Forte specifically indicated in the Site before the Order. When activated, Area Forte reserves the right to accept or decline requests for deliveries outside the Italian or European borders. In any case, for deliveries to be performed outside the Italian borders, the shipping costs and delivery times may vary.
With regard to deliveries required in non-EU countries, if any import customs charges will be borne by the recipient. It, therefore, invites the customer requested to contact the customs authorities in your country to check the costs and any import limits.
The delivery times indicated by Area Forte should be considered as purely indicative and delayed with respect to the same, or any delivery made with subsequent split shipments do not legitimize the Customer to refuse the same delivery and to request reparations or compensation.
Upon delivery of the products, the customer is required to check:
-that the number of boxes is the same as indicated in the transport document.
- that the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or metal).
Any damage to the packaging and/or product or the mismatch in the number of packages or particulars must be immediately detected by affixing a specific indication on the delivery of the product to hand back to the shipping courier.
Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, in the manner provided herein.
Art. 5 – Right of withdrawal
Under Article. 52 of Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014, the customer can withdraw from the conditions, and therefore the purchase contract for any reason, without giving reasons and without penalty, within 14 (fourteen) working days from the date of receipt of goods.
To exercise the right of withdrawal referred to in Article 5.1 must send Area Forte a notice to that effect, within the terms indicated, by email to email@example.com.
In case of withdrawal, the customer must send back within 14 (fourteen) days from the withdrawal itself, to the following address:
Area Forte srl, Via Guazzetti, 228 - 63812 Montegranaro (FM) Italia.
The return for residents in Italy is free, it costs € 10 in Europe and 20 € in the United States.
The goods must be returned intact, complete with all their parts and in the original packaging (envelopes and packages), preserved and possibly used for the time necessary to establish and verify the nature, characteristics, and size, in normal care, without there any signs of wear or dirt, in compliance with the following conditions:
the right of withdrawal will apply to the product purchased in its entirety; It is in fact not possible to exercise only on the withdrawal of the product (ex .: accessories, decorative objects, etc ...);
because the withdrawal is possible, the product must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: labels, tags, seals, etc ...);
The shipment, until the certificate of receipt in the warehouse indicated by Area Forte srl, is under the responsibility of the customer;
if the goods are damaged during transport, Area Forte srl will inform the customer, to enable him to file a timely complaint against the courier of his choice and to obtain reimbursement; the product will then be made available to the customer while canceling the request for withdrawal;
Area Forte srl will not respond in any way for damage, theft, or loss occurring during, or in any case depending on the shipping for the return.
Area Forte srl will refund the customer the full amount already paid, within 14 (fourteen) days from the withdrawal, by transfer of the amount charged, using the same means of payment used by the customer for the initial transaction, unless otherwise agreed. In any case, the customer does not incur any fees as a result of the repayment. Area Forte will suspend redemption until the receipt of the product returned or until such time as the Customer demonstrates that it has successfully returned the product, whichever comes first.
In any case, the customer will lose the right of withdrawal in cases where Area Forte srl has established that:
the returned product and/or its accessories, and/or its packaging are broken;
the product is missing its outer and / or internal packaging;
the product is missing some of the integral elements and/or accessories (such. Ex. fasteners, laces, buckles, etc.).
In case of forfeiture of the right of withdrawal, Area Forte srl will return to sender the item purchased, charging the shipping charges and, if already repaid, the product price.
Art. 6 – Guarantees
All products sold by Area Forte srl are covered by the warranty of 24 (twenty-four) months for lack of conformity, in accordance with Title III of D.Lg. 206/2005. To use the warranty, the customer will keep the invoice or receipt of payment, together with the transport document.
The warranty for lack of conformity will apply as long as the product has been used correctly, respecting its intended use and as provided in the operating and cleaning instructions in and/or with the product.
In the event that, for whatever reason, Area Forte srl is unable to make the customer a product warranty (repaired or replaced), or if the repair or replacement were, also because of the value of the product, overly burdensome, Area Forte srl can proceed with the appropriate reduction of the price paid, that is to refund the entire amount paid by the contract.
In cases where the application of safeguards provides for the return of the product, the same must be returned by Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessories).
Art. 7 – Complaints and requests for information
Any complaint or information request can be directed to Area Forte srl at the following addresses.
Email customer service: firstname.lastname@example.org
Customer service telephone number:: (+39) 0734.890021
Art. 8 – Privacy
Personal data collected by placing your Order will be processed by Forte Calzaturificio Foresi & Felici snc only to meet the expressed demands of the customer, in accordance with Decree no. 196/2003 and the information privacy on the site. Any further treatments will be made only with the express consent of the customer.
Art. 9 – Applicable law
The contract of sale under these conditions, and its execution, and governed by Italian law, with the non-application of the conflict rules and the UN Convention for the International Sale of Goods. For the settlement of related disputes will be settled by the Court of the city of residence of the customer.
Art. 10 – Copyright
Trademarks, logos, and other distinctive signs on the site belong to their respective owners. And 'it is forbidden the use of trademarks, logos and other distinctive signs including reproduction on other websites by unauthorized third parties. The website contents are protected by copyright (texts, images, and graphics).
Art. 11 – Agreement
The contract supersedes all prior agreements, arrangements, and understandings between the parties and constitutes the entire agreement between the parties regarding the subject matter of the contract, along with the order, the general conditions relating to the use of the site, and the conditions relating to the registration service. Any change or modification of the contract must be accepted in writing by both parties.
Art. 12 - Communications
All communications between the parties must be made in writing and sent to the address of the other party indicated in the contract and in the order. The communications sent to the e-mail address of the other party, indicated on the site and in the order, are also sent in writing.
Communications regarding the validity or existence of this agreement must be exclusively delivered by hand or sent by registered letter with acknowledgment of receipt.
Art. 13 - Language
The sales contract is drawn up in English.